Do Fatboy products meet specials norms regarding product safety?
All our Fatboy® products comply with the standards for product safety determined in the Commodities Act Decree (=“Warenwetbesluit algemene productveiligheid). Regarding fire retardant: The products do not have a special fire retardant finishing because this is not required in the EU. UK products satisfy to special fire retardant standards which are required in the UK.

Does my Fatboy® product have a separate innerbag?
Only the Fatboy® Doggielounge, the Fatboy® Catbag and the Fatboy® Jeans do have a separate inner bag. For the Fatboy® Doggielounge and the Fatboy® Catbag you can order a separate inner bag or a cover bag. To buy one, you can send an email to service@fatboy.com.

There is a tear in my Fatboy® product, how can I fix it?

Need your Fatboy product to be fixed? You can order a Carekit in our online Service shop, order and your personal care kit should be delivered in no time!

What maximum can Headdemock handle?
200 kg is the max!

Does Headdemock has a front and back side?
Yes, it has! The Fatboy logo should be on the right side. You can also see it on the seams which are ‘stitched’ on the bottom.